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Eko Disco acquires vehicles to improve service

Eko Disco acquires vehicles to improve service
GLADYS JOHNSONEKEDC-logo
The Eko Electricity Distribution Company has acquired 15 new pickup trucks to enhance its services and bridge gaps in delivery period.
Dr Oladele Amoda, Managing Director of the Disco said the acquisition of the vehicles was in pursuit of the company’s drive towards continuous satisfactory service delivery and general operational efficiency.
He said the vehicles would be deployed to strategic operational units of the company for quick response to technical faults clearing, billing issues and customer complaints. He said the reinforcement of the company’s fleet has been a continuous exercise, adding that the vehicles being unveiled were the first phase of the vehicle acquisition programme.
To ensure seamless interaction with customers, Amoda said help lines, which customers would use to reach the company at any time on any issue, are written on all the vehicles.
Amoda also appealed to customers to endure what he described ‘’as not too satisfactory state of power supply” in areas under the company’s network. According to him, the company is aware of the plight of its customers as regards inadequate power supply. The situation, he said, was not limited to Eko Disco coverage area alone. He assured customers that efforts by Eko Disco to seek alternative source of power supply through embedded generation would soon start yielding positive fruits.
The management decried the spate of violent attacks on its workers on their lawful duties by some people claiming to be protesting against poor power supply in their communities.
Mr. Godwin Idemudia , Head of Corporate Communication said poor power supply can never be a plausible excuse for anybody to take the law into his hand and unleash violence on workers on their lawful duties. He said rather than resorting to attacks on staff and vandalism of property, the company expects customers having complaints to lodge them through appropriate avenues such as contacting the customer care centre either on phone or online, or coming directly to any of the operational unit of the company.
The management warned perpetrators of the ‘criminal and barbaric act’ to desist from that, adding that the company would not fold its hands and watch its workers being attacked on the guise of poor power supply. The full weight of the law would be brought on anybody caught in the act.

About Gladys Johnson

Gladys Johnson The Publisher/Editor-In-Chief Global Business Drive Phone: +13465619347, +19796619107 Email: gladysjohnsonmedia@gmail.com, globalbusinessdrive@gmail.com

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